How can we help?

For a game or setup issue

Tell us the game or command, what happened, and roughly when. Include the server and channel IDs if known. Screenshots can help, but remove private messages and other people’s information first.

A server manager can use /arcadesetup to check the game channel. Players should use /arcade there. Do not restart the bot or delete saved data to recover a panel.

For a privacy request

1. Use the subject “O&B Arcade privacy request”.
2. Provide your Discord user ID and relevant server ID if known. Say whether you want access, correction or deletion.
3. We may ask you to confirm control of your Discord account. We will explain the scope, effects and any relevant limitations.

You do not need to post publicly. We will never ask for your password, Discord token or government ID. The current bot has no automatic deletion command; requests are handled by the operator.

Deletion can remove coins and saved progress. Leaving a server or removing the app does not automatically erase records. Read the Privacy Policy for details.

For a security issue or abuse report

Contact us privately with a brief description. Do not publish an exploit or include working credentials, private records or sensitive attachments. Stop using an affected feature if continuing could expose information or cause harm.